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WordPress Support

Are you spending too much time fixing and maintaining WordPress? Do you need a reliable yet flexible service to set up plugins, adjust themes, add custom features and troubleshoot errors?

Our WordPress specialists team helps you preventing error messages, slowdowns and other issues preventing your WordPress site from work properly. We can also improve your site by adding features based on your needs.

 

WordPress Monthly Website Support Packages

We offer three packages:

 

1. Basic – Common services, from plugin and theme installation to updates. Includes 10 hours for custom development and ongoing site maintenance tasks.

2. Advanced – Common services plus security auditing and performance monitoring. Includes 20 hours for custom development and ongoing site maintenance tasks.

3. Deluxe – All services. Includes 40 hours for custom development and ongoing site maintenance tasks.

More information:

Feature Basic Advanced Deluxe
$300 / Month $600 / Month $1200 / Month
Unlimited usage
Help desk support
WordPress plugin updates
WordPress plugin installation
WordPress theme updates
WordPress core updates
WordPress backup support
WordPress security auditing
WordPress performance monitoring


Additional Package Hours – Can be used for feature development, bug fixes, site optimization, consulting, code review, integration work and custom modifications.

Frequently asked questions

How to buy and activate package

Send us the list of changes and requirements you want for your project. Within 24 hours we provide you estimation and recommendations, so based on it you could choose which package and what amount of hours is the best for you to buy. If you already have purchased package our project manager will contact you.

I want to buy own amount of development hours, and I know that my project is complex and will take more time. Is it possible?

Yes, sure! Let’s start with a kick-off meeting and one of our project managers will lead you through the process

What's set up fee?

When we just start working with you we need to set up dev and local environment, and be repared to handle any upcoming request, and that’s time consuming procedure. If that’s your first project with our team, please note that 4 hours will be spent on the above procedure

All packages are monthly? What does it mean?

That means that you buy a certain number of working hours of our team, which are available throughout the month. You can renew your subscription or cancel, if you no longer need our services.

How to know amount of hours left on my balance

Don’t worry, that’s our job to keep you updated. Project manager will keep you in a loop.

What happens with hours if I cold not use them within month?

Buy purchasing monthly subscription you are booking hours of the specialist for one month. In case you didn’t use all of them, you will have to purchase another one for next month in order to book working hours

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